why shop here (about us)

We're a group of professional New Yorkers pursuing our retail passion by scouring the world to bring you an essential mix of home goods, PROBLEM-SOLVERS and fashion products. Whether you're looking for a new outfit, a new toy or treat for your fur-baby, home decorative items to spruce up your place or kitchen goods to make your life easier, we have it all for you here.
We hope you find what you're looking for here. 
We can help you find what you want and help you order it however you like. Bear in mind we have many worldwide contacts--if there's anything you're searching for but didn't find here, please contact us -- we should be able to find it for you!
We know it can be scary spending money online -- we've been there.  That's why we're available 24/7 by phone (1-646-854-9545), Facebook messenger app or email (hello@shopessentialmerch.com) to answer any questions. 
We offer many forms of payment: Personal Check, Visa, MasterCard, American Express, and Discover. 
We'll ship your merchandise however you select. Whether it is a domestic or international destination; to one or multiple destinations; just let us know by writing to hello@shopessentialmerch.com.
In addition to all that - we offer satisfaction. Should any issues arise - which is rare - we WILL make it right.  Our customer service team will process exchanges and returns as accurately and quickly as we can to ensure a good experience.  Just ring our bell.
A special note about clothing items:  We list measurements for each item--they do vary from piece to piece and style to style.  Therefore we cannot offer returns for clothing.  Please contact us as we may be able to offer store credit depending on your location.
We believe each of our efforts described above, along with the cumulative effect of all these efforts working together, provide our customers with a great customer service experience, or as we like to say, absolute satisfaction.
Read our FAQ about shipping here.
Thanks again for visiting and happy browsing!  You can start by clicking here.